IBM® Maximo® Licensing Options

Users accessing the system who are entitled as a Maximo® Concurrent Use User are counted as any user that is logged into the system at the same time. This enables a single license to be shared by multiple people, as long as the total number of users simultaneously logged in does not exceed the number of licenses. Maximo® measures concurrent usage by counting the number of users that were logged into the system every minute (based on login and logout information in the login tracking table) and reports on the peak usage over a 24-hour time period. The default time out for a logged-in user is after 30 minutes of inactivity and shall not be set to any time period less than 10 minutes on a Maximo system with one or more concurrent user licenses in use. For additional information about concurrent licensing, including accepted ratios.

The following usage restrictions apply to all Maximo® related products, and are in addition to the details outlined within each product’s respective Licensing Information document.

This document is general in nature and the use of “the Program” may be substituted with an individual Maximo® product name.

Limited Use User Ratio

• Licensee’s ownership of Limited Use Authorized User Licenses cannot exceed a ratio of 3 licenses to 1 Authorized User License of Maximo® Asset Management or an Industry Solution.
• Licensee’s ownership of Limited Use Concurrent User Licenses cannot exceed a ratio of 3 licenses to 1 Concurrent User License of Maximo® Asset Management or an Industry solution.

Express Use User Ratio

• Licensee’s ownership of Express Use Authorized User Licenses cannot exceed a ratio of 25 licenses to 1 Authorized User License of Maximo® Asset Management or Industry Solution.
• Licensee’s ownership of Express Use Authorized User Licenses cannot exceed a ratio of 75 licenses to 1 Concurrent User License of Maximo® Asset Management or Industry Solution.
• Licensee’s ownership of Express Use Concurrent User Licenses cannot exceed a ratio of 25 licenses to 1 Concurrent User License of Maximo® Asset Management or Industry Solution.
• Licensee’s ownership of Express Use Concurrent User Licenses cannot exceed a ratio of 8 licenses to 1 Authorized User License of Maximo® Asset Management or Industry Solution.

For each license	Not to exceed Express Use Authorized User licenses	Not to exceed Express Use Concurrent User
Authorized User License	25	8
Concurrent User License	75	25

 

License Circumvention

Licensee will not attempt to aggregate users or otherwise circumvent IBM®’s licensing restrictions via technical means, including without limitation the use of any interface between the Program and other software that performs functionality substantially similar to that contained in any IBM® program then offered by IBM® when Licensee acquires the Program.

Security Application

All users of the Program must be listed in the security application of Maximo® Asset Management and all users so listed must be entitled to use the Program. Users’ access to the Program must be defined in accordance with the entitlement granted and parameters defined in the security application by the type of user, and be configured accordingly within the profile definition of the users Security Group(s).

Add-on functionality, such as Maximo® Industry Solutions and/or Add-on programs (Calibration, Spatial, etc.) are configured in the security application to allow access up to the specific number of users entitled pursuant to Licensee’s Proof of Entitlement. Any technical mechanism used including 3^rd party mobile solutions that accesses, uses, or manipulates data in any manner outside of the Program’s user interface requires a Maximo® entitlement.

For users who are entering service requests, viewing the status of their service requests, creating and viewing requisitions, viewing templates and viewing drafts via the Desktop Requisitions application which does not require specific entitlement; a single user identification can be utilized.

Licensee’s Organization

The Program is for use within Licensee’s organization only and may not be resold, rented, leased, or transferred to third parties (without limiting the generality of the foregoing, a third party expressly includes any divested entity or any entity that does not control (by owning greater than 50% of the voting shares), is not controlled by or is not under common control with Licensee). Any attempt to do so in violation of these provisions is void.

Limited Use User Access

Clients who have existing support contracts for or buy new licenses for Maximo® Limited Use Authorized user entitlements in connection with v7.5 or later licensed versions of Maximo® Asset Management or Industry Solutions can exercise a one-time right to reassign their three selected modules of their Maximo® Limited Use Authorized user entitlements from enterprise-based to user-based. The existing ratio of 1 Authorized User for every 3 Limited Use users must still be maintained.

Limited Use Authorized User and Limited Use Concurrent User may not access custom applications or clones that have been created from an application outside of the three modules selected for Limited Use Authorized Users or Limited Use Concurrent Users. If the user needs to access these additional applications, they will be counted as one of the three designated modules for that user, or an Authorized or Concurrent User license is required.

Limited Use users also have access granted by an Express user, as described in the Maximo® Asset Management license information document.

General Charge Terms

Authorized User Trade-Up for Industry Solutions.

• Authorized User Trade-Up allows an existing Maximo® Asset Management user to upgrade to a Maximo® Industry Solution.
• Trade-Up pricing applies to a given customer who previously purchased Maximo Asset Management and is interested in making a subsequent decision to purchase a Maximo® Industry Solution.

Authorized User Add-On for Industry Solutions

• An Authorized User Add-On entitles a Maximo Authorized User who is licensed for one Maximo® Industry Solution to be licensed for another Maximo® Industry Solution.
• The pricing applies to an Authorized User who is using more than one Maximo® Industry Solution, purchased at the same time or at a later date.

User Entitlement for Mobile Solutions

• Users requiring mobile capabilities in addition to their current existing Authorized, Authorized Limited or Express Authorized license (named user or concurrent) may purchase the “Add-On” license for Maximo® Mobile or Maximo® Anywhere Authorized user.
• Users that only require access to Maximo® via Maximo® Mobile or Maximo® Anywhere applications only require that they hold a Maximo® Anywhere or Maximo® Mobile Authorized user license. Those who also require desktop access to Maximo® will require a mobile license as well as the core Maximo license appropriate for their desktop access to Maximo®.

The following usage restrictions applies to the IBM® Maximo® Asset Management Express Authorized User and Concurrent User License only.

The following Maximo® add-on product capabilities, if entitled within an enterprise, may be accessed by users with Express entitlement within the usage guidelines of Express.

• All Maximo® Industry Solutions
• IBM® Maximo® Asset Configuration Manager
• IBM® Maximo® Linear Asset Manager
• IBM® Maximo® Service Provider
• IBM® Maximo® Scheduler
• IBM® Maximo® Health, Safety and Environment Manager

The following Maximo® add-on products can be purchased for use with a Maximo Express License:

• IBM® Maximo® Spatial Asset Management
• IBM® Maximo® Calibration
• IBM® Maximo® Everyplace (For Maximo® 7.5 only)

The following usage restriction applies to the IBM® Maximo® Asset Management Essentials v7.5 product only.

The following Maximo® product may not be purchased for use with Maximo® Essentials:

• All Maximo® Industry Solutions
• IBM® Maximo® Spatial Asset Management
• IBM® Maximo® Asset Configuration Manager
• IBM® Maximo® Linear Asset Manager
• IBM® Maximo® Calibration
• IBM® Maximo® Enterprise Adapters (SAP, Oracle)
• IBM® Maximo® Asset Management Scheduler
• IBM® Maximo® Archiving With Optim Data Growth Solution

The following Maximo® product options may be purchased and used with Maximo® Essentials:

• IBM® Maximo® Anywhere
• IBM® Maximo® Mobile Work Manager
• IBM® Maximo® Mobile Inventory Manager
• IBM® Maximo® Mobile Asset Manager
• IBM® Maximo® Everyplace
• IBM® Maximo® Enterprise Adaptor

The total number of Enterprise Adapter licenses purchased must be equivalent to the number of Authorized User entitlements that have been acquired for Maximo® Essentials.

The following usage restriction applies to IBM® Maximo® Health, Safety and Environment as well as IBM® Maximo® for Oil and Gas:

An Incident reporter can enter an incident and view the status of that incident but they are not allowed to change the status of the reported incident.

The following usage restriction applies to the IBM® Maximo® for Aviation Industry Solution.

Maximo for Aviation includes predefined security groups. For the predefined security groups, specific license types are required.

• The following security groups require either an Authorized User or a Concurrent User license;
  • ENGINEER, PLANNING, MAINTENANCE and MAXADMIN
• The following security groups require either a Limited Use Authorized User or a Limited Use Concurrent User license.
  • LOGISTICS, QUALITY, SAFETYMGNT, FINANCE, CONTRACT, SALES and HR,
• The following security group requires either a Maximo Express Use Authorized User or Express Use Concurrent User license.
  • TECHNICAL
• The following security group requires an Anywhere Authorized User license.
  • TECHANY
• The following security group requires an Asset license for the Maximo for Aviation Anywhere Electronic Flight Log Book
  • EFLBAIRCRAFT

The customer may create new security groups.

• If these new customer created security groups are a subset of an existing security group, the user will need the license defined by the parent security group.
• If the customer created a completely new security group, that security group will be subject to the same license restrictions as other Maximo® Industry solutions.

The following usage restriction applies to the IBM® Maximo® Anywhere mobile product only.

• The Maximo® Anywhere product contains the IBM Worklight 6.3 Consumer Edition. As such, Maximo® Anywhere customers may use the Worklight product components for the purpose of configuring and running the Maximo® Anywhere mobile applications. In addition, the following restrictions apply:
• Customers may not create new Maximo® Anywhere applications for use from within or external to Maximo® without first acquiring the required MobileFirst entitlements.
• Customers may not alter the Maximo® Anywhere mobile application such that they exchange data with any data source other than Maximo®. Exchanging data directly from the Mobile App and another data source outside Maximo or Tririga is excluded.
• Customers may use data that is accessible through real-time Web services deployed through the Maximo® Enterprise Adapters as long as the use of that data does not alter the functionality of the delivered App. Exchanging data in the App for the purpose of changing or increasing the business intent of the delivered Anywhere App is excluded.
• Customers may perform configuration changes of the provided Maximo® Anywhere applications or may “clone” a provided Maximo® Anywhere application such that the original business intent is not changed.
• You may not make changes other than those specified in the IBM® Maximo® Anywhere documentation (e.g. “Customizing Maximo® Anywhere mobile apps”).

The following usage restriction applies to the IBM® Maximo® for Aviation Anywhere Electronic Flight Log Book Asset license.

• For this mobile application, an asset is defined as an aircraft with an assigned identification number.

The following usage restriction applies to the IBM® Maximo® Asset Management for Internal Service Providers product only.

Maximo® Asset Management for Internal Service Provider

• This product is a Maximo® Add-on intended for “internal” service organizations such as departments or business units offering services to other departments or units inside the Licensee’s Enterprise.
• This product is only for use when it is not revenue producing and simply provides services to other departments in the Licensee’s Enterprise. Examples of departments are: IT and Facilities.
• Priced per Install and per Authorized User
  • Per install metric: For example if Licensee has three separate environments, such as development, test and a production environment, three Install licenses are required.
  • Per Authorized User: Each user of Service Provider, including users who are, for example, setting up response plans or setting up the chargeback rules are required to have an Service Provider Authorized User entitlement.
• License sync does not apply to Maximo® Asset Management for Internal Service Providers; the number of Service Provider Authorized User licenses does not need to match the total Authorized user count for the Program.
• Self Service Requestor licenses also entitle access to the Bill Review applications in Maximo® Asset Management for Internal Service Providers.

Maximo® Asset Management for Managed Service Provider

• This product is a Maximo® Add-on intended for service organizations using Maximo® offering services to manage assets for third-party customers outside of the Licensee’s Enterprise.
• Maximo® Asset Management for Managed Service Provider is required for any Maximo® customers who engage in revenue producing services. Examples of businesses are: IT and Facilities.
• License synchronization applies to Maximo® Asset Management for Managed Service Providers; the number of Service Provider Authorized User licenses must match the total Authorized user count for the Program. Also the number of Service Provider Limited User licenses must match the total Limited user count for the Program. No license synchronization is required for Express User licenses.
• Self Service Requestor licenses also entitle access to the Bill Review applications in Maximo® Asset Management for Managed Service Providers.